Delivery Information – UK Express Delivery

HAMMCO is operated by Hammco Distributions Limited, Lamprey Court, Birmingham B37 7GB.

Effective date: 15 October 2026.

1. Where we deliver

We deliver within the United Kingdom only. All products, including our VELORNA range and Biodance beauty range, are stocked in the UK and delivered across England, Scotland, Wales, and Northern Ireland. For any other delivery enquiry, please email info@hammco.co.uk.

2. Order processing and dispatch

Orders placed before 3pm, Monday to Friday, are usually dispatched the same working day. Orders placed after 3pm, at weekends, or on bank holidays are dispatched on the next working day. Every order is dispatched within 1–2 working days of payment confirmation.

3. Delivery method and times

UK Express Delivery (all UK orders) 1–2 working days after dispatch Royal Mail, Evri, and other leading UK couriers, with full online tracking

4. Delivery costs

Delivery charges are shown clearly at checkout before you pay. They are calculated from the weight of your order and your UK delivery address.

5. Tracking your order

When your order is dispatched, we’ll email you a tracking link so you can follow your parcel to your door. You can also check your order status at any time in My Account.

6. Delayed, lost or damaged parcels

If your parcel is delayed or arrives damaged, email info@hammco.co.uk as soon as possible with your order number and a photo of the damage. We’ll arrange a replacement or a full refund quickly.